Fidiaz Vlezenbeek - lid van PIA Group - Sint-Pieters-Leeuw

Claudette G.

fin janvier 2018 j'ai porté mes documents fiscaux classés de façon linéaires pour 2017,fin mars le 1er trimestre 2018,fin 08 les 8 premiers mois 2018 ,car je travaille à mitemps depuis le 1/10/17 ,et je continue ainsi ,pensionné le 1/8/18,malgré çà je n'ai aucune idée de mes impots 2017 ,ni de mes anticipés ou lois sociales 2018,après plusieurs demandes et promesses non tenues de m'informer ,plus idem pour ma femme ,pensionnée!dr ph neuman et cl grotard ,bureau de la hulpe après dailly!promesses de mails de rappels tél non tenues ,on travaille en aveugles!...sans informations,documents se sont perdus entre tubize et la hulpe également!çà continue pareillement avec le covid en 2020 ,13000 euros de suppléments d'impots leur conseil était ok pour et avec vos vai!travail sans suivi à l'aveugle sans conseil ,au bureau louise cette fois!

Nastassia G.

Worst accounting experience or experience with any supplier as a matter of fact. I usually like to have gentleman’s agreement and behaviors with people I work with, this was impossible with Fidiaz.

Extremely expensive for terrible service. They barely reply to your questions, or badly, they do not take accountability for anything, will leverage the fact that they are a larger company and on top of it they have a terrible mindset. In my case they did things which are illegal : injustifiably more than doubling prices for an activity that was lowering and not respecting terms of contracts. My mistake? Not seeking legal advice earlier. The first time I had to go to a lawyer in my 5 years of existence as a company was with Fidiaz and that says a lot.

In October ‘22, Fidiaz unilaterally upped prices by more than 200% effective as of November, billed in December sending a simple email despite our contract saying that we needed an agreement. In Belgium, price increase are bound to +80%. This increase was totally illegal.
When I contacted by phone in January after seeing the raise in prices on my monthly payments, there was nothing to be done anymore and they invoked extra hours of work. When I was advised to ask for timesheets for proof, I asked them 3 and they could not provide them. So the reason for the raise did not even stand. I asked I started looking for a new accountant, in the meantime fidiaz, despite the massive price raise keeps asking for extras when they occasionally take the phone to give you advice. And they submitted my VAT, my accounts too late. They put the blame on me for weak reasons although this is now totally different with my new accountant.

Moral of the story : If there is one supplier I would not go with is Fidiaz.

« Your success is our mission » as not turned out to be true, to the contrary…

V. D.

I have experience services during BlueGround label, not satisfactory at all, they over-bill the client without professional follow up of your ordinary accounting needs, they made one error that I had to correct with the tax administration,

wim S.

Heel slechte ervaring. Veel te veel uren die worden aangerekend waarvoor ze geen verantwoording kunnen EN willen geven. Na 6 maand wacht ik nog op antwoord: schande!

Peter M.

Heel slechte ervaring. Onterecht aangerekende uren. zeer slordige boekhouding. nalatigheden... sterk af te raden.

An C.

As a small SME you are always looking for a good and reliable partner for accounting, who can give you the right advice at the right time but also dares to question decisions. In BlueGround, we have found such a partner.

Tobias V.

Very pro-active but also always there when you need them. Supporting my company and real-estate projects with great expertise and devotion since 2015

Dirk E.

Qua stijl vertoont BlueGround heel veel gelijkenissen met ons bedrijf: dynamisch en recht op doel.
Blueground denkt mee met de ondernemer.